KitchenRush
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Grow direct orders / Delivery Network

From your kitchen
to their doorstep.

Keep delivery moving with fewer handoff questions. Coordinate pickup and follow the order’s progress from kitchen to guest, using the delivery options available in your area.

See it for your restaurant Explore the platform
A kraft takeaway bag, sealed meal box, and coral-sleeved drink, ready for the journey.

Dinner has a destination.
Keep the handoff connected.

The order starts with you. Follow the pickup, the journey, and the arrival—with the meal at the heart of every step.

Your restaurant
Their doorstep
Ready for pickup
Order #1028
At your restaurant

Good food.
Ready to go.

The meal is packed. The pickup details stay with the order, ready for the driver.

House burger × 1Garden bowl × 1Leave at the front door

Delivery options depend on your location and connected services.

Made for the way your day actually works.

The work doesn’t end when the food leaves the pass. Bring the delivery handoff into the same picture as the order.

A little help, where it counts.

Less to chase.
More in place.

01

One place for the handoff.

Use restaurant drivers or eligible on-demand courier fulfillment.

02

A clearer view of the journey.

Define zones, hours, minimums, timing, and location handoff rules.

03

The details before dispatch.

Give operators delivery status and ETA context for supported services.

Start with your setup

Let’s make sure it fits.

Growth includes delivery dispatch. Courier charges apply per delivery; marketplace aggregation is a separate add-on.

Compare plans

Better
together.

Explore the platform
01

Online Ordering

Make the next order a direct one. Let guests choose their meal, customize it, and order pickup or delivery through your own branded menu.

02

Smart Upsells

Give each order a chance to do a little more for your business. Suggest relevant sides, drinks, and upgrades while the guest is choosing.

03

Catering & Group Orders

Turn larger-order inquiries into an organized quote, confirmation, and prep workflow.

Frequently asked questions

Delivery Network FAQs

What to confirm so pickup, delivery, and guest expectations stay connected.

How does delivery fit into KitchenRush online ordering?

Delivery can be configured for eligible direct orders. KitchenRush helps coordinate pickup and follow the order’s progress from kitchen to guest, using the delivery options available in your area.

Can every restaurant use the same delivery coverage?

No. Coverage, timing, and provider availability vary by market. Confirm eligible addresses, service radius, fees, and handoff rules for each location.

What should operators define before enabling delivery?

Define delivery hours, radius, minimums, menu availability, packaging expectations, contact procedures, and what happens when an order cannot be fulfilled.

Who handles a delayed or failed restaurant delivery order?

Responsibility depends on the delivery arrangement. Document who contacts the guest, who can adjust or refund the order, and how the restaurant records the resolution.

How should delivery fees and guest expectations be displayed?

Show the current fee, estimated timing, service boundaries, fulfillment provider when relevant, and important policies before checkout so the guest can make an informed decision.

Let’s make a little more room.

Your restaurant.
Its next chapter.

Start with what would make your day easier. We’ll take it from there.

Let’s talk about your restaurant